Terms & Conditions

Terms & Conditions

Welcome to the website of Horn Heating & Plumbing Ltd. By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use this website.

1. About Our Website

This website provides information about Horn Heating & Plumbing Ltd and the heating and plumbing services we offer, including boiler services, heating services, plumbing services, installations, repairs and maintenance.
The information on this website is provided for general information purposes and does not constitute a guaranteed quotation or contractual offer unless specifically confirmed by us.

2. Our Services

Our services may include:

• Oil boiler breakdowns and repairs

• Oil boiler diagnostics and servicing

• Oil boiler installations

• Gas and LPG boiler services

• Heating maintenance

• Plumbing maintenance

• Leak repairs

• Heating and plumbing installations

• System upgrades and extensions

• Radiator and underfloor heating services

• Hot water cylinder services

The availability of individual services may depend on the property, existing system, location and nature of the work required.

3. Quotations

Any quotation provided by Horn Heating & Plumbing Ltd will be based on the information available at the time of assessment.
A quotation may be subject to change if additional work, materials or unforeseen problems are discovered during the work.
Any additional work should be discussed and agreed before it is carried out where reasonably possible.

4. Appointments

Customers are responsible for providing accurate contact details and ensuring that reasonable access to the property is available at the agreed appointment time.
We will make reasonable efforts to attend appointments as agreed. However, circumstances outside our control may occasionally cause delays or require an appointment to be rearranged.

5. Payments

Payment terms will be agreed with the customer before or during the provision of services.
Customers are responsible for paying any agreed charges within the agreed payment period.
Additional charges may apply where additional work or materials are required and agreed.

6. Customer Responsibilities

Customers should provide accurate information about the property and existing heating or plumbing system.
Customers are also responsible for informing us of any known issues, access restrictions or relevant safety concerns before work begins.

7. Website Information

We make reasonable efforts to ensure that the information on this website is accurate and up to date.
However, we do not guarantee that all information will always be complete, current or free from errors.
We may update, change or remove website content at any time without prior notice.

8. Third-Party Websites

Our website may contain links to third-party websites or services.
These links are provided for convenience only. Horn Heating & Plumbing Ltd is not responsible for the content, availability or privacy practices of third-party websites.

9. Intellectual Property

Unless otherwise stated, the content of this website, including text, images, logos, graphics and design elements, belongs to or is used by Horn Heating & Plumbing Ltd with appropriate permission.
You must not copy, reproduce, modify or distribute website content without prior written permission.

10. Limitation of Liability

We will take reasonable care when providing information through this website.
However, Horn Heating & Plumbing Ltd will not be responsible for losses arising from reliance on general information provided on the website where such information has not been confirmed as part of a specific service or quotation.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited.

11. Privacy

Any personal information submitted through this website will be handled in accordance with our Privacy Policy.

12. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, website or legal requirements.
Any changes will be published on this page with an updated “Last Updated” date.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact:
Horn Heating & Plumbing Ltd
Phone: 07751 891318
Email: info@hornheating.co.uk